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Knowledge Base

VP96 serial MCU didn't have ESN

Publication Date:  2014-12-11  |   Views:  347  |   Downloads:  0  |   Author:  h00526239  |   Document ID:  EKB1000062150

Contents

Issue Description

VP96 serial MCU didn't have ESN when delivery to customer.

Alarm Information

none

Handling Process

1. WEB to the interface of MCU and can't find the ESN.
2. use command below to check :
<HUAWEI VP9630>display esn
<HUAWEI VP9630>
ESN Read fail!
<HUAWEI VP9630>
=============================================
<HUAWEI VP9630>dis manufacture-info
Slot 0:
ECCC:
  board type     : ECCC
  make SN        :
  produce day    :
  producer name  :
  issue number   :
  ESN number     :
NP:
  board type     :
  make SN        :
  produce day    :
  producer name  :
  issue number   :
SubBoard 0:
  board type     :
  make SN        :
  produce day    :
  producer name  :
  issue number   :
SubBoard 1:
  board type     :
  make SN        :
  produce day    :
  producer name  :
  issue number   :
SubBoard 2:
  board type     :
  make SN        :
  produce day    :
  producer name  :
  issue number   :
SubBoard 3:
  board type     :
  make SN        :
  produce day    :
  producer name  :
  issue number   :
3. use administrator account to login MCU and use the command below to create a new ESN :
emtest esn esnwrite
4. after create a new ESN , the issue solved

Root Cause

No electronic label is generated before delivery or the board is not verified by the equipment test.

Solution

use command to create a new ESN

Suggestions

the command uppon only can be used for no ESN issue .