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eSight Unable to Add S5500T using SMI

Publication Date:  2014-12-29 Views:  175 Downloads:  1

Issue Description

eSight V300R002C00SPC300 Unable to Add S5500T V200R002C00 using SMI-S

Alarm Information

Failed to obtain device information when adding using SMI-S

Handling Process

1. Check connectivity between eSight and S5500T. Ping test passed.
2. Check version compatibility between eSight and S5500T. Found to be compatible
3. Check SMI-S service on S5500T. SMI-S service activated on S5500T

Solution

Use REST Protocol instead of SMI-S as a workaround.

END