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FAQ-Why there is ping delay to USG2200 from a direct connection device

Publication Date:  2014-12-30 Views:  254 Downloads:  0

Issue Description

One customer has a little LAN network consist of 5*S5700, USG2200 and AR2200.
Lan Switch S5700 directly connect to USG2200

But pings from S5700 to USG are not stable 5~10ms. Customer ask us to solve this issue because normally for direte connection ping delay should be no more than 1ms. USG2200 now is using as Firewall and Internet GW for LAN netwrok.
When the customer replaced the USG2200 with AR2200 and the delay became 1ms.
We need to analyze why the ping delay is high on USG2200


The ping delay for USG2200 from a direct connection device between 5~10ms is normal.
USG2200 is a mutil-core CPU product, but only one of them is designed to be  management plane, which is used to manage firewall and some other service of its own, so the ping to firewall is handled by such core. The management plane is designed to use some protect method, so it will handle the task with high priority. If this core of management plane is busy handling some takes of high priority, then will cause the ping delay phenomenon. On the other hand, it will not cause the forward delay.
You can do the test by ping from Switch to the gateway to check if there is  ping delay.

And it turned out that the ping delay is only 1 ms.