Server: E9000 MM910
The data of the active and standby MM910 cannot be synchronized, and the active/standby failover command cannot be executed successfully.
Alarm description: LAN heartbeat lost
In HMM portal alarm center, Check
whether the blade value in the alarm
location parameter is SMM1
Run the ifconfig command on the
command-line interfaces (CLIs) for the active MM910 to check whether the eth1
network port exists.If the following command output is displayed, the eth1
network port exists (eth1 is included in the left column).
Check eth1 inet
addr: if it is not 172.31.XXX.XXX , please go to HMM Chassis
setting –MM to edit
the Network Segment of the Management Plane into
172.31.XXX.XXX mask 255.255.0.0 and Save
Repeat step2 and step 3 on
Run the reboot
command on the CLI for the standby MM910.
MM910 ping 172.31.XXX.XXX if
can ping then log in HMM to check that alarm is gone. And MM910s can play
From HMM web configures MM910s IP address, edit Network Segment of the Management Plane to
Suggest: when configure the IP address of
MM910s，Network Segment of the
Management Plane should use the default IP address:172.31.xxx.xxx for MM910s heartbeat.