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Knowledge Base

RH2288H V2 - error:INACCESSIBLE_BOOT_DEVIC

Publication Date:  2015-01-22  |   Views:  361  |   Downloads:  0  |   Author:  SU1001639244  |   Document ID:  EKB1000065808

Contents

Issue Description

Symptom:

-------------

Device : RH2288H V2

issue description : after customer installed windows server 2012 using service CD he faced this error : INACCESSIBLE_BOOT_DEVIC



Alarm Information

alarm :



Handling Process

none.

Root Cause

Root Casue :

-----------------

It is some bug for Microsoft windows 2919355 patch set.


Solution

Solution :

------------

Solution 1:

Restart the windows server for several times,  and sometimes the windows OS  could be started OK, so we could login the windows Server 2012 R2,  and install the windows patch KB2966870, And  upgrade the RH2288H V2 LSI2308 raid card driver to 2.00.72.02 version.

LSI2308 driver of RH2288H V2 as bellow link:

http://support.huawei.com/enterprise/SoftwareVersionAction!getSoftwareInfo.action?nodePath=fixnode01|7919749|9856522|9856792|9581539|19888581|19888582|19888584|21273699&idAbsPath=fixnode01|7919749|9856522|9856792|9581539&version=Tecal+RH2288H+V2+V100R002C00SPC113&hidExpired=&contentId=SW1000081853


Solution 2,

Customizing another ISO file, the patch KB2966870 & LSI2308 raid card driver 2.00.72.02 version should be inserted  into the new ISO file, 

LSI2308 driver of RH2288H V2 as bellow link:

http://support.huawei.com/enterprise/SoftwareVersionAction!getSoftwareInfo.action?nodePath=fixnode01|7919749|9856522|9856792|9581539|19888581|19888582|19888584|21273699&idAbsPath=fixnode01|7919749|9856522|9856792|9581539&version=Tecal+RH2288H+V2+V100R002C00SPC113&hidExpired=&contentId=SW1000081853

link for batch :



Suggestions

none