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Knowledge Base

How to do a reset to factory settings for NAS volume.

Publication Date:  2015-02-28  |   Views:  501  |   Downloads:  0  |   Author:  SU1001835779  |   Document ID:  EKB1000069149


Issue Description

In my case the request from customer side was : How to reset to factory settings our NAS volume ?




If the client wants to reset to factory settings the NAS volume, he have to follow the below steps:

For the file engine initialization:
1.   Using a serial cable to connect to the file engine
2.   Using support account login NAS  password support@storage
3.   Running the below commands:

/opt/HS/scripts # ./

/opt/VRTSnasgw/scripts # ./

4.   Running the below command to reboot all the file engine nodes.

                                 reboot all

After you finish all above steps, you can use the toolkit to deploy the system again.