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A User Fails to Log In to the AR's Web NMS

Publication Date:  2015-04-01 Views:  701 Downloads:  0

Issue Description

Figure 1 Logging in to the web NMS

Fault Symptom:
A user fails to log in to the AR's web NMS from the PC.

Handling Process

1.  Check the IP address of the AR and check whether there is a reachable route between the AR and PC.
Run the display ip interface brief command on the AR to check the IP address of the AR.

Run the ping command on the PC. If the AR's IP address can be pinged, there is a reachable route.

2.  Enable HTTP and load the web package.

<Huawei> system-view[Huawei] http server enable[Huawei] http server load

When new system software is uploaded on the AR, the system software contains the web page file. After HTTP is enabled on the AR using the http server enable command, the AR extracts from the system software to the memory. You do not need to load the web package again. If the web package is updated separately, you need to run the http server load command.

3.  Configure a web user account.

Configure the login user name, password, user right, and service type.

[Huawei] aaa
[Huawei-aaa] local-user admin password password irreversible-cipher Helloworld@6789
[Huawei-aaa] local-user admin privilege level 3
[Huawei-aaa] local-user admin service-type http
[Huawei-aaa] quit

4.  Open the browser software (Windows IE7.0 is used as an example) on the PC, enter in the address bar, and press Enter. The web NMS login page is displayed.

Figure 2 Web NMS login page

To log in to the voice self-service system, run the self-service-http-server command in the voice view to enter the self-service HTTP server view and run the self-service http server enable command to enable the self-service HTTP server.

Enter the correct user name and password. You can access the web NMS management page.

Root Cause

HTTP is disabled on the AR and the AR configuration is incorrect.


The web NMS configuration is simple. If the web NMS is unavailable, check the following configurations:
  1. Check whether there is a reachable route between the AR and PC.
  2. Check whether HTTP is enabled.
  3. Check whether the user right and service type are correctly configured.