when connecting an ethernet cable or a 10GE fiber to a service port of the File Engine, no lights turn "on" on the physical interface and when the link is displayed from the ISM>Device Info, the port in which the cable has been plugged in stays gray as shown in the below diagram:
While trying to create a CIFS share, the process fails and the error is "the system does not have a virtual IP address"
Loggin in to the CLI using the console IP address of the NAS, username "master" and its default password "Master@storage" run the command: network ip addr show.
the only IP addresses shown are the two management IP addresses and the console IP address of the NAS. The IP addresses set while configuring the NAS using the Oceanstor toolkit are not shown.