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Failure to Call an Outer-Office Number at a Call Conference

Publication Date:  2015-07-16 Views:  693 Downloads:  0

Issue Description

During the call conference configuration, the phone numbers for participating in a conference are configured on the business management unit (BMU). Outer-office phones cannot ring. Only intra-office phones ring can be successfully connected to the conference.

Handling Process

Step 1 Run the show subpbx command to check whether OutConfDn is set to the default value 000.

If OutConfDn is set to 000, run the config modify subpbx no 0 OutConfDnxxx command to change the value of OutConfDn to the number format that is valid for the peer office. In the preceding command, xxx is set to a number without the area code.

Step 2 If the fault persists, contact Huawei technical support engineers.


Root Cause

The possible cause is that the sub-PBX configuration is incorrect.