No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Busy Tone Played After Phone Pick-up

Publication Date:  2015-07-15 Views:  693 Downloads:  0

Issue Description

following alarm information is displayed when the user uses a serial cable to log in to the SoftCo.

ASSERT(0)  [cm_rmmsgproc.c]: 1210
ASSERT(0)  [urm_adp.c]: 2233
[rm.c  4365] Alloc CDSP failed!
[rm.c  4390] Alloc GDSP failed!

Handling Process

Step 1 Log in to the SoftCo and run the show subscriber command to verify that a number is assigned for the user in the corresponding POTS port.

Step 2 Run the show board command to check whether the MRU exists.
  • If no MRU exists, run the config add board slot <2-9> type mru command to add one.
  • If the MRU exists, check whether the MRU is in the OK state.
             If the MRU is not in the OK state, check whether the MRU is inserted in the slot properly.
1. If no, insert the MRU properly.
2. If yes, change another MRU.

Step 3 If the fault persists, contact Huawei technical support engineers.


Root Cause

The possible causes are as follows:
  • No number is assigned for the user.
  • The MRU fails to be added to the SoftCo.