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Knowledge Base

FAQ-Users Have Been Connected and Assigned IP Addresses, but There Is No User Information in the display access users Command Output on the AC

Publication Date:  2015-06-16  |   Views:  669  |   Downloads:  0  |   Document ID:  EKB1000079082

Contents

Issue Description

Users Have Been Connected and Assigned IP Addresses, but There Is No User Information in the display access users Command Output on the AC. Why?

Solution

Check whether Portal authentication is configured. If Portal authentication is configured, user information is displayed on the AC only after users are authenticated successfully.