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The ESN in the License File Is Inconsistent with the Server ESN

Publication Date:  2015-06-23 Views:  707 Downloads:  0

Issue Description

When I view the license information on the SMC web interface, the error message "The ESN in the license file is inconsistent with the server ESN. Please update the license file in time." is displayed, as shown in Figure 2-1.
Figure 2-1 License error message

Handling Process

This issue does not affect the SMC functioning. Suggestions are as follows:
 Suggestion 1: Restore the SMC server hardware settings to the settings at the time the license file is applied for.
 Suggestion 2: Contact Huawei technical support to change the license file.

Root Cause

After the license file is imported into the SMC server, the hardware information about the SMC server is modified, for example, the network adapter on the server is enabled or disabled.