Step 1 Use a text editor to open the NLogErr.log file, which is stored in the D:\Huawei Technologies Co., Ltd\SMC 2.0\Bin path by default.
Step 2 Check the NLogErr.log file for the log entry that indicates a failure to load the Nlog.config file, as shown in Figure 2-5.
Figure 2-5 Nlog.config file loading failure log
Step 3 Replace the current Nlog.config file with the Nlog.config file (default directory: SmcInstall\SMC 2.0\Bin) in the SMC software installation package.
Step 4 Restart the SMC service.