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A Disaster policy was created to backup some VMs using HyperDP software but The Execution of the policy Failed ,The log indicate that "check and clear enviroment faild" .
The alarm is as below figure:
1:Ask the customer to collect all the events in HyperDP Portal and login the hyperDP manager VM to collect the system log “/opt/HyperDP/log” in recent days for analysis.
2: After we analyze the events,we find below info :
4182 0x1003e0001003 Failed to Execute a VM Backup Job — VM Storage Type Is Not Supported Warning Uncleared 2015-04-28 14:48:45 Backup server (ID 2) failed to execute backup job (ID 20000000133). Possible cause: The VM storage type is outside the scope of backups supported.
3: Ask the customer to confirm whether is there any VM disk belongs to "non-virtualized" DataStore,the customer check the VM and found that the virtualization type of
the DataStore is "non-virtualized"