1. Solve this problem by referring to blank screen handling steps at the Microsoft support website: http://support.microsoft.com. Use the blank screen exception code 0x0000007B to locate the fault. The cause may be the virus, driver, or hardware.
2. The XH310 is configured with one hard disk and no redundant array of independent disks (RAID) controller card. Therefore no RAID controller card driver is required. The hard disk interface protocol must be set to integrated drive electronics (IDE) for installing Windows 2003. By default, the hard disk interface protocol is Serial ATA Advanced Host Controller Interface (AHCI) in the basic input/output system (BIOS) of the XH310. The blank screen is displayed during Windows 2003 installation by using the ServiceCD.
Therefore, there is a high probability that the cause is the hard disk interface protocol set in the BIOS. To check the hard disk interface protocol in the BIOS, choose Advanced > IDE Configuration. If the hard disk interface protocol is AHCI, set it to IDE and press Enter, as shown in Figure 2.
Figure 2 Setting the hard disk interface protocol to IDE
3. Install Windows 2003 by using the ServiceCD again. No blank screen is displayed. The problem is solved.
4. If the problem persists, locate faults in other components.