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Live Video Images Look White

Publication Date:  2015-06-26 Views:  627 Downloads:  0

Issue Description

Applicable Models:
This fault may occur on IPCs of the IPE V100R001C03 version.


The live video images of an IPC look white.

Handling Process

Step 1 Log in to the IPC web page as the admin user.

For details about the default password of the admin user, see the user guide for the device.

Step 2 Right-click the live video pane and choose Sensor Config from the shortcut menu.

Step 3 Click Factory Setting to restore video parameter settings to factory defaults.

Step 4 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.

Root Cause

The PU parameters of the IPC are set improperly.