Step 1 Decrease the sensitivity for day/night switching of the IPC.
1. Log in to the IPC web page as the admin user.
For details about the default password of the admin user, see the user guide for the device.
2. Select Configuration.
3. Choose Remote Configuration > Camera Settings > Front Para Config.
4. Set Night → Day to low.
5. Check whether the fault is rectified.
a. If yes, no further operation is required.
b. If no, go to Step 2.
Step 2 Check whether the infrared light and IPC use the same power supply.
If yes, check the voltage and current of the infrared light and IPC and ensure that the voltage and current meet the working power of the infrared light and IPC. If the actual power supply is lower than the IPC's minimum working power, connect the infrared light to another power supply.
If no, go to Step 3.
Step 3 Check whether the specifications of the infrared light meet the onsite requirements.
If yes, contact your service provider for assistance.
If no, replace the infrared light with a qualified one.
If the irradiation distance of the infrared light is too much longer than the actual distance, images change from the black/white mode to the color mode frequently.
Step 4 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider for assistance.