All IPC models.
After you access the web page of an IPC on a PC running Windows 7 Professional to view live video, the message "Failed to initialize the play control" is displayed.
Step 1 Close all open Internet Explorer windows.
Step 2 Right-click the Internet Explorer shortcut icon on the desktop and choose Run as administrator.
Step 3 Check whether the fault is rectified.
If yes, no further operation is required.
If no, contact your service provider for assistance.
You do not open Internet Explorer as the administrator.