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Failure to Record Local Video

Publication Date:  2015-06-26 Views:  674 Downloads:  0

Issue Description

Applicable Models:
This fault may occur on all IPC models.


The SD card cannot be used to record local video.

Handling Process

Step 1 Log in to the IPC web page as the admin user.

For details about the default password of the admin user, see the user guide for the device.

Step 2 Choose Settings > System Configuration > Configuration Management (eSpace IPC 2611-F is used as an example here). The page shown in Figure 1 is displayed.

Figure 1  Configuration Management page

Step 3 Click Instant Formatting. The SD card is formatted.

 Back up data before formatting an SD card.
 All data will be lost after an SD card is formatted. Exercise caution when performing this operation.
 Do not format an SD card when data is being read from or written into the SD card.
 Do not remove an SD card when the SD card is being formatted or when data is being written into the SD card.
 Format an SD card during off-peak hours.

Step 4 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider.

Root Cause

The SD card is not formatted.