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DEC6001-E Failed to Register With the IVS Platform

Publication Date:  2015-06-27 Views:  511 Downloads:  0
Issue Description
Applicable Models:
DEC6001-E high definition (HD) decoder.


DEC6001-E failed to register with the eSpace IVS V100R001C02.
Handling Process
Step 1 Take Windows7 as an example. Choose Start > Control Panel > System and Security > Windows Firewall and disable the firewall.

Step 2 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.
Root Cause
The firewall of the operating system is not disabled.