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What Should I Do If The File Path Is Incorrectly Displayed

Publication Date:  2015-06-27 Views:  1023 Downloads:  0

Issue Description

Applicable Models:
This fault may occur on all IPC models.


The file path is incorrectly displayed. For example, when you click Browse and select a path, the path displayed in the text box is different from the actual path.

Handling Process

Step 1 Open Internet Explorer, choose Tools > Internet Options > Security > Custom level and set Include local directory path when uploading file to Enable.

Step 2 Restart Internet Explorer browser.

Step 3 Check whether the fault is rectified.
  • If yes, no further operation is required.
  • If no, contact your service provider for assistance.

Root Cause

The file path is incorrectly displayed.