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Insufficient Disk Space Exception When a Recording Is Downloaded Or Played

Publication Date:  2015-06-29 Views:  597 Downloads:  0

Issue Description

When a recording is downloaded or played on the eSpace CMS, a message may be displayed, indicating the disk space of the operating system is smaller than 5 GB. You are advised to pause playing the recording or stop downloading the recording.

Handling Process

Contact the CMS administrator to clean up the temporary recording files in /home/cms/CMS_Release/webapps/CMS/cmsfstemp.
If the fault still persists, obtain help through the channels described in Help Channels.

Root Cause

The default threshold of the idle cache memory for storing temporary recording files is 5 GB. If the actual idle cache memory is smaller than 5 GB, a recording play or download exception may occur.