No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


The Agent Client Login Page Is Unavailable Due to the Abnormal Agent Client Process

Publication Date:  2015-06-30 Views:  674 Downloads:  0

Issue Description

After you open a web browser, enter the Agent Client system URL in the address box, and press Enter, the login page of the Agent Client system cannot be displayed.

Handling Process

1. Log in to the GSU board as the elpis user.
The password is Elpis123!.
2. Access the /bin directory.
cd /home/elpis/tomcat7/bin
3. Restart the Agent Client process.
4. If the fault still persists, obtain help through the channels described in Help Channels.

Root Cause

The Agent Client process is faulty.