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Failure to Generate 3D Graphical Reports

Publication Date:  2015-06-30 Views:  664 Downloads:  0

Issue Description

When you query 3D graphical reports, no 3D graphical report is found and the following information is displayed:
Error: Flash files are not available. Therefore, the report cannot be generated.

Handling Process

Step 1 Copy fusion in File from the eSpace BIR installation package to the eSpace BIR installation directory, for example, /opt/HuaweiTechnologies/ReportServer, on the report server.
Step 2 Query 3D graphical reports again. The 3D graphical reports are generated correctly.
Step 3 If the fault still persists, obtain help through the channels described in Help Channels.

Root Cause

The driver file of Flash Chart does not exist in the report system installation directory.

END