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The Agent Management Login Page Is Unavailable Due to the Abnormal Agent Management Process

Publication Date:  2015-06-30 Views:  586 Downloads:  0

Issue Description

After you open a web browser, enter the Agent Management system URL in the address box, and press Enter, the login page of the Agent Management system cannot be displayed.

Handling Process

1. Log in to the GSU board as the gaea user.
The password is Gaea123!.
2. Access the /bin directory.
cd /home/gaea/tomcat6/bin
3. Restart the Agent Management process.
4. If the fault still persists, obtain help through the channels described in Help Channels.

Root Cause

The Agent Management process is faulty.