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Knowledge Base

Abnormal Status of the MSU Workstation on the U2980/U2990

Publication Date:  2015-06-30  |   Views:  814  |   Downloads:  0  |   Document ID:  EKB1000081006

Contents

Issue Description

The MSU workstation is offline.

Handling Process

1. Verify that the MSU workstation is configured correctly.
LST RCWSCFG:;
2. Verify that the MSU workstation correctly connects to the file server and the central database (CDB).
DSP FSSTAT: MN=472;
3. Verify that the MSU workstation and CDB are running properly.
DSP MODULE:;
4. Set the MSU workstation to LOGIN.
SET WSSTAT: WS=0, WSSTAT=LOGIN;
5. If the fault still persists, obtain help through the channels described in Help Channels.

Root Cause

 The MSU workstation is incorrectly configured.
 The file server works incorrectly.