notes: this action will initial the device and the current configuration will lost, please pay attention to it.
According to the following steps, you will reset factory successfully.
First, you should use the support account login the file engine or NAS via serial port.
Second, please execute the below commands:
Third, please running the command “reboot –nf ” on each node.
After all nodes restart completely, you will find the UI like the following, it shows that you reset factory successfully.