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Knowledge Base

FAQ-Why Are Web Proxy Resources of the Domain Name Type Inaccessible on the Windows 7 Operating System

Publication Date:  2015-07-01  |   Views:  641  |   Downloads:  0  |   Document ID:  EKB1000081328

Contents

Issue Description

Why Are Web Proxy Resources of the Domain Name Type Inaccessible on the Windows 7 Operating System?

Solution

The Windows 7 operating system has modified the DNS processing mechanism for enhanced security. Due to such modifications, web proxy components cannot block DNS requests. As a result, the IP addresses of web proxy resources are unavailable, and users cannot open the page for web proxy resources on the Windows 7 operating system.

To resolve this issue, enable the Automatic resolution for web proxy resources.