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Knowledge Base

FAQ-VTM Voice Call Failure

Publication Date:  2015-07-02  |   Views:  224  |   Downloads:  0  |   Document ID:  EKB1000081490

Contents

Issue Description

Why does a voice call fail to be set up by the VTM?

Solution

The user role ID is not allocated the call permission in the service configuration template, or the permission ID is allocated but incorrectly configured.