User A opens the ESpaceMediaTerminal.html page and successfully logs in to a VTM. User B opens the ESpaceMediaTeller.html page and successfully logs in to a VTA. User A and user B then successfully set up a call between them. Several minutes later, the call is automatically released and the VTA logs out.
Stop the CTI, MCC, eSpace Meeting, and database services on the VTC server one by one. Then, ping the IP address of the VTC server. If the IP address can be pinged, another server with the IP address exists. Find the server and change its IP address.
The IP address of the VTC server conflicts with the IP address of another server in the network.