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Knowledge Base

FAQ-How to Solve the Problem of Slow Speed for Logging In to the Storage System Due To Incompatibility of the Java Version and ISM Version

Publication Date:  2015-07-24  |   Views:  761  |   Downloads:  0  |   Document ID:  EKB1000082890


Issue Description

How to solve the problem of slow speed for logging in to the storage system due to incompatibility of the Java version and ISM version?


If the Java platform version of the access terminal is incompatible with the ISM version, the speed for logging in to the storage system through the ISM slows down. JRE 1.6.0_10 or later must be installed for running the ISM. JRE 1.6.0_20 is recommended. If the Java version is incompatible with the ISM version, perform the following steps:

1.  Uninstall the Java platform from the access terminal.

2.  In the address box of the browser, enter the IP address of the management network port to access the storage device.
     The OceanStor ISM loading page is displayed.

3.  Choose Obtain JRE 1.6.0_20.

Wait until the program is installed. Then, log in to the storage system using the ISM. The login speed restores.