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TP3318S can not turn on, because of HOST failure

Publication Date:  2015-08-03 Views:  195 Downloads:  0

Issue Description

- The PAD can not connect to the HOST

- TP can not turn on

Alarm Information

- The light for alarm in TP host is red

Handling Process

- Connect via serial cable and collect the logs during the boot. messages of errors in the log:

Init audio and video hard...

BSP_LoadFpga: Load failed.
...load again...?? BSP_LoadLogic: Load cpu[44] fail.

?? Config PCI: SLOT_11_VIVO_VI_LOGIC_U6 PCI config failed !


- It was checked that board 11 from HOST has problem.

Root Cause

- The board 11 from HOST has hardware problem and can not turn on the HOST normally


-> Replace the board 11 through spare part

-> Until the board is not replaced do a temporary solution to use the TP:

1. Transfer all the cable of board 11 to board 9 and 10.


Board 11 have two input and two output .


2. Configure at the WEB of the TP host.

Configuration of the board 9,10,11


Board 9 rest 1 input and 1 output

Board 10 , we didn’t use right tabletop input  and external display device.

Then we will have another rest 1 input and 1 output .

We can transfer all the cable from board 11 to board 9 and 10.