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Knowledge Base

FAQ-What Can I Do If Licenses of Two VTL Devices Are Registered with the Same VTL Device

Publication Date:  2015-08-05  |   Views:  759  |   Downloads:  0  |   Document ID:  EKB1000083653


Issue Description

What can I do if licenses of two VTL devices are registered with the same VTL device?


Products and versions:

VTL6000 V100R003C02
VTL6900 V100R005

Send license key codes that have been registered to FalconStor. FalconStor service servers will deregister the licenses. Then Huawei service engineers register the licenses again based on license planning. Only one license of the basic package can be registered with one VTL device.