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Knowledge Base

FAQ-What Can I Do If a Blue Screen Is Displayed After I Switch the Video Feed Between Local and Remote Video

Publication Date:  2015-08-06  |   Views:  509  |   Downloads:  0  |   Document ID:  EKB1000083865

Contents

Issue Description

When I switch between local and remote video, a blue screen is displayed at my site. Why and what can I do?

Solution

No camera is connected to the port that is set as the video feed.

Select the video feed that has a camera connected.