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Knowledge Base

FAQ-What Can I Do If the Video Output Through the HD OUT 1 Port Is Greenish

Publication Date:  2015-08-06  |   Views:  717  |   Downloads:  0  |   Document ID:  EKB1000083867

Contents

Issue Description

When the endpoint HD OUT 1 port is connected to a monitor VGA input port using a DVI-VGA cable, the delivered video is greenish.

Solution

The output mode of the HD OUT 1 port is not set correctly. From the remote controlled UI, choose Settings > Video > Video Output > HD OUT 1 and set Output mode to VGA.