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FAQ-What Can I Do If Video Smearing Occurs

Publication Date:  2015-08-06 Views:  533 Downloads:  0

Issue Description

When I connected my endpoint to a video wall, smearing occurred in the video. What can I do?


Do not connect the endpoint directly to a video wall.

Check the video parameter settings using either of the following methods:
  • From the remote controlled UI, choose Settings > Display > Video Parameters.
  • From the web interface, choose Device Control > Device Control > Video Control.