No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


FAQ-What Can I Do If Video Latency Occurs

Publication Date:  2015-08-07 Views:  464 Downloads:  0

Issue Description

When the endpoint HD OUT 2 port is connected to a projector, video latency occurs. What can I do?


Verify the video source settings for the HD OUT 2 port. For example, if the video source is the HD IN 2 port, verify the HD IN 2 settings.

From the remote controlled UI, choose Settings > Display > Video Parameters > HD IN 2 and verify the required parameter settings, including Exposure mode and White balance.