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FAQ-Why Is the Video Frame Rate Low When the 9000 Series Endpoint Is Interoperating with the other provider's SD Endpoint

Publication Date:  2019-07-14 Views:  582 Downloads:  0

Issue Description

When the 9000 series endpoint interoperates with the other provider's SD endpoint using H.264, the video frame rate is low. Why and what can I do?the other provider's


The the other provider's SD endpoint provides the decoding capability for H.264 4CIF videos at 6 fps only. Because the 9000 series endpoint encodes videos based on this capability, the frame rate of videos after the decoding is also 6 fps. To increase the frame rate, you must decrease the video resolution as follows: From the remote controlled UI, choose Settings > Conference and set Video resolution to CIF.the other provider's