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Knowledge Base

FAQ-What Can I Do If the Endpoint Does Not Respond to the Remote Control

Publication Date:  2015-08-07  |   Views:  723  |   Downloads:  0  |   Document ID:  EKB1000083985


Issue Description

The endpoint in the 9000 or TE series does not respond to remote control operations. What can I do?


Table 12-1 lists the possible causes and solutions.

Table 12-1 Possible causes and solutions for the remote control not responding

   If the issue persists, restart the endpoint.