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Abnormal Color on Tabletop Displays

Publication Date:  2015-08-07 Views:  436 Downloads:  0

Issue Description

A color cast appears on one or more tabletop displays when a presentation is being shared.

Handling Process

Step 1 Check whether the issue occurs in only one tabletop display or in all tabletop displays connected in series.

Figure 2-6 Tabletop display connection diagram

As shown in Figure 2-6, the tabletop displays are connected in series.
  • If the issue occurs in only one tabletop display, replace it.
  • If the issue occurs in multiple successive tabletop displays, go to step 2.
Step 2 Check whether the DVI connection between the first problematic tabletop display and the next tabletop display it is correct. If the cable is faulty, replace it.

Step 3 If the issue persists, the DVI port in the problematic tabletop display has failed. Contact your local customer service center to address the issue.

Root Cause

Possible Cause:
  • The tabletop displays are faulty.
  • Connections between the tabletop displays are faulty.