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Presentation Unable to Be Shared

Publication Date:  2015-08-07 Views:  372 Downloads:  0

Issue Description

When a presentation source is plugged in, it is displayed correctly on the local displays but cannot be shared.

Handling Process

Step 1 Check whether the conference supports presentation sharing. If it does not, modify the conference template.

Step 2 Check whether only some sites cannot view the presentation.
  • If yes, video issues are with those sites.
  • If no, go to Step 3.
Step 3 Log in to the telepresence host web interface. On the displayed page, right-click Video Ports and choose Control from the shortcut menu. Then click Restore Defaults.

Root Cause

Video port control settings are incorrect.