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Low Video Quality

Publication Date:  2015-08-07 Views:  455 Downloads:  0

Issue Description

Displayed videos have the following issues:
  • Low resolution
  • Blur along video edges
  • Overexposure

Handling Process

Step 1 Log in to the telepresence host web interface. On the displayed page, right-click Tri-Lens Camera and choose Settings from the shortcut menu.

Step 2 Increase the iris. If the lightness is still low, increase the light gain.

Step 3 Increase the aperture to improve the video sharpness.

Step 4 Increase the denoising value.

Step 5 Adjust the red gain and blue gain based on the actual lighting conditions.

Root Cause

Possible Cause:
  1. Video noise
  2. Excessive aperture
  3. Excessive video denoising
  4. Excessive light gain