OceanStor S5500T in alarm tab show "The error code is (11). These error is related to internal PCIe ports, are faulty and can affect the host interfaces.
The alarm is a Major one and have ID 0xe02040004.
OcenaStor S5500T, Version : V100R005
First is to collect the logs and check the Event file:
Raised Local Time Alarm ID Alarm Level Recovered Local Time Description Suggestion:
2015-09-23 12:40:11 0xe02040004 Major None The controller (controller 0, controller A) is faulty. The error code is (11). Step 1 Contact technical support engineers for further handling.
In order to solve this issue, you have to replace the faulty controller.