No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


RH2288H V2 - disk unconfigured bad

Publication Date:  2015-10-27 Views:  744 Downloads:  0

Issue Description

Major alarm displayed on the RH2288H V2 server saying that the disk is faulty. See the image below from the server logs:

For this kind or alarm we have to check the disk status into RAID card configuration.

1. Power on the system and login to RAID card configuration. Press Ctrl+H or C, it depends on information when powering on.

2. When you enter to the RAID card webBIOS, you will see below the picture, press “Physical View”:

3.Check if you have disks which status is "Unconfigured Bad":

4. If yes, press on one disk having "Unconfigured Bad", then select “Make Unconf Good” and “Go”:

5. Then, press “Home” to go back. Caution: Don’t press “Go”, this is very important !!!!!!

6. Do steps 3~5 until all the disks become “Make unconf good”.

7. Press “Scan Devices”:

8. Press “Preview”:

9. Select “Import”:

10. Then, check if the disks become online.


After all the steps checking, the disk became Online and the Major alarm disappeared.