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can't display securit code [authentication capotcha] to loging to U1960

Publication Date:  2015-11-29 Views:  228 Downloads:  0

Issue Description


Handling Process

1- MAke sure that you are usin Microsoft IE , not other applications.

2-MAke sure that you upgrade the java to the last version .

3-MAke sure that you clean the microsoft IE cash & history .

4-add the U1960 ip address to the trusted zone .

5-check the U1960 SW version and upload the web file pakage to the U1960 using the TFTP .

Config download file wbfile


Root Cause

while upgrade may be the web file is damaged while upgrading  .



upload the web file again regaridng the U1960 SW version.


while upgrade don't add the web file to the all file list . just upload it along.