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FAQ:How to reset the T V2 storage password

Publication Date:  2016-11-28 Views:  183 Downloads:  0

Issue Description

Device: T V2 storage

Issue Description:

The customer forget the devicemanager portal password.

Alarm Information


Handling Process

1: Please connect the serial cable to the serial port;
2: Open the terminal software like putty, and set the Speed to be 115200;

3: Login the system by account  _super_admin, the password is Admin@revive, then run the command “initpasswd”,the password will be reset to default Admin@storage.


Send the customer guide to reset the admin password, and the issue resolved.