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When try to load a license by web for TE30 cannot press " import " button

Publication Date:  2016-03-02 Views:  809 Downloads:  0

Issue Description

When try to load a license in the web interface of the TE30 with Internet Explorer v10, the "Import" button cannot be pressed

Handling Process

need to configure the browser in compatibility mode

Root Cause

the version of the browser is not supported


 - Add the IP of the device in the menu Tools > Compatibility View Settings.

-          - select the options “Display intranet sites in compatibility view” and “Use Microsoft Compatibility lists”