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Knowledge Base

UPS2000-G-3KRTL - Cannot setup the email for receiving the email alarm notifications and synchronize iManagerNetEco 1000U with the UPS2000

Publication Date:  2016-04-25  |   Views:  1695  |   Downloads:  0  |   Author:  SU1002092377  |   Document ID:  EKB1000115254


Issue Description

There was  reported a problem -  UPS2000-G-3KRTL , which has a RMS-SNMP01B cannot be synchronized with NetEco.

SNMP-WebUI config.:

Neteco 1000U settings:

Handling Process

1. Configurate the  NMS Address and Permission Settings.

The  NMS information are needed for accessing the SNMP card. Set the Trap Port to 162.
For this go  to  Config >> SNMP tab, click on Add (for adding NMS Address Info )

The below picture is for reference.:

2. Check if the Privacy protocol (from UPS webUI) is the same with Privacy key algorithm (from Neteco1000U).

3. On the iManagerNetEco 1000U,  Change the Type from  <UPS2000-A> to <UPS2000> . Because the type of UPS  is UPS2000-G, not UPS2000-A


The problem of synchronize  iManagerNetEco 1000U with  UPS2000G-3KVA was solved by:

1.  Configuration of NMS Address and Permision Settings (from RMS-SNMP01B WebUI  )

2. Changing the Type from  <UPS2000-A> to <UPS2000>  (from iManagerNetEco 1000U)