First we have to check the available server model and configuration. First get the equipment serial number and check the hardware type device.
Another way to find the processor type is to get the server logs and in tmp/maintenance/hardwareinfo/bmchardwareinfo.txt file you can find the processor type.
From our database, the server is an RH5885HV3 with E7 V2 processor.
On our webpage support portal we can check the available BIOS versions, available for this kind of device.
We can find that there are two different type of BIOS versions for different kind of processors:
Upgrade the right BIOS image version, accordingly to the hardware type : BIOS V328 is the latest one for the E7V2 processor.
Also, please check the upgrade procedure: