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Knowledge Base

System replies that “system error” when eSight Network discovers devices.

Publication Date:  2016-11-15  |   Views:  791  |   Downloads:  0  |   Author:  SU1001864101  |   Document ID:  EKB1000370215

Contents

Issue Description

System replies that “system error” when eSight Network discovers devices.

Solution

Before we start to discover the device automatically, please check if the subnet devices will add select “Root /IP Phone”. Because this subnet is for UCC group, network device cannot support this group, so it’s suggest that we should add into the ROOT default subnet. Then this issue is over.